Information We Collect
We collect the following types of information:
- Personal Information:
- Name, email address, phone number, and address.
- Government-issued IDs (e.g., Driver’s License, Passport).
- Payment details for transactions.
- Device and Usage Information:
- IP address, browser type, operating system, and device type.
- Usage data, such as pages visited, time spent on the platform, and features used.
- Location Information:
- If enabled, we may collect location data to connect you with nearby vehicle providers.
How We Use Your Information
We use your information to:
- Facilitate the rental process, including verifying your identity.
- Provide customer support and resolve disputes.
- Improve and customize our platform’s user experience.
- Comply with legal and regulatory requirements.
- Communicate updates, promotions, or other relevant information.
Sharing Your Information
We may share your information with:
- Car Owners and Rental Providers:
- To complete your rental booking and verify your identity.
- Service Providers:
- Third-party companies that assist with payment processing, identity verification, and platform functionality.
- Legal Authorities:
- When required by law or to protect Arkilla, our users, or the public from harm or illegal activities.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform is entirely secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your information.
- Correction: Update or correct your information.
- Deletion: Request the deletion of your information (subject to legal obligations).
- Opt-out: Unsubscribe from marketing communications at any time.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. You can manage cookie settings through your browser.
Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
contactus@arkilla.com
+63 953-917-8887