Right to Request Data Deletion
You have the right to request the deletion of your personal data stored on the Arkilla platform. Upon your request, we will:
- Permanently delete your personal data from our servers.
- Ensure that your data is not shared further with third parties, except as required by law.
How to Request Data Deletion
To request the deletion of your data:
- Send an email to contactus@arkilla.com with the subject line: “Data Deletion Request.”
- Include the following details in your email:
- Full Name
- Registered Email Address
- Contact Number
- A brief description of your request
Verification Process
To protect your data, we may require you to verify your identity before processing your request. This may include:
- Providing a government-issued ID for verification purposes.
- Answering security questions related to your account.
Processing Time
- We aim to process all data deletion requests within 30 days of receiving a verified request.
- You will receive confirmation once your data has been deleted.
Limitations on Deletion
Certain data may not be deleted if it is:
- Required for legal or regulatory compliance.
- Necessary to resolve disputes, enforce our Terms of Service, or detect fraud.
- Stored in backup systems where immediate deletion is not feasible (in which case it will be deleted during the next scheduled backup purge).
Impact of Data Deletion
- Deleting your data will result in:
- Termination of your account on the Arkilla platform.
- Loss of access to services, booking history, and related information.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
contactus@arkilla.com
+63 953-917-8887